Shipping Policy

At Joy Jumper Toys, we aim to deliver your orders quickly and safely. Please read our shipping policy to understand our process.

1. Shipping Timeframe

• Processing Time: Orders are processed within 24-48 hours after payment confirmation.
• Delivery Time: Orders are delivered within 3-5 business days, depending on your location.

2. Shipping Charges

• Shipping charges vary based on the delivery location and order size.
• Any applicable shipping fees will be displayed at checkout.

3. Delivery Areas

• We currently ship all over [Your Country].
• Some remote areas may have longer delivery times or limited service.

4. Order Tracking

Once your order is shipped, we will send you a tracking number via email or SMS so you can track your package.

5. Delayed or Lost Shipments

• If your order is delayed, please allow extra time before contacting us.
• If an order is lost in transit, we will assist you in resolving the issue.

6. Damaged or Missing Items

If you receive a damaged product or a missing item, please contact us within 48 hours of delivery with photos for a quick resolution.